๐ฆ Shipping Information
1. Shipping Origin
All orders are shipped from South Korea using reliable international couriers.
2. Countries We Ship To
We currently ship to:
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- United States
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- Japan
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- Singapore
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- Canada
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- Australia
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- United Arab Emirates
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- Southeast Asia (e.g., Thailand, Malaysia, Indonesia)
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- More countries coming soon!
3. Processing Time
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- Orders are usually processed within 1โ2 business days after payment is confirmed.
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- Orders placed on weekends or holidays will be processed the next business day.
4. Estimated Delivery Time
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| Region | Estimated Time |
|---|---|
| United States | 7โ12 business days |
| Japan | 3โ6 business days |
| Southeast Asia | 6โ10 business days |
| Australia | 8โ14 business days |
| Canada | 8โ15 business days |
โป Delivery times may vary depending on customs clearance and local courier delays.
5. Shipping Fees
Shipping fees are based on the total weight of your order and are automatically calculated at checkout.
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| Weight Range | Shipping Fee |
|---|---|
| Up to 500g | $12.0 |
| 501g โ 1000g | $18.0 |
| 1001g โ 1500g | $26.0 |
| 1501g โ 2000g | $33.0 |
โป Orders over 2kg are not supported via checkout. Please contact us for custom shipping options.
6. Tracking Your Order
ย Once your order is shipped, you will receive a tracking number via email.
ย You can also track your package here: Track My Order
7. Taxes & Duties
ย Import taxes or customs duties may apply depending on your countryโs regulations.
ย These charges are the responsibility of the customer.
8. Delivery Issues
ย If your package is delayed, lost, or damaged, please contact our support team at ย support@koparcel.com within 7 days of the expected delivery date.
โจ Tip
To avoid delays, make sure your shipping address is accurate and written in English